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United NationsCore Competency

Technological Awareness — UN competency

Keeping abreast of available technology and applying it to the work of the Organization.

What this competency means

Technological awareness is about understanding the applicability and limitations of technology to the work of the office, actively seeking to apply technology to appropriate tasks, and showing willingness to learn new technology rather than waiting to be trained.

Based on the UN Competency Framework

Behavioural indicators

  • Keeps abreast of available technology
  • Understands applicability and limitations of technology to the work of the office
  • Actively seeks to apply technology to appropriate tasks
  • Shows willingness to learn new technology

Our interpretation for interview preparation

Behaviours that weaken an answer

  • Adopts tools without considering data protection or fit
  • Relies on others to handle anything technical
  • Continues manual processes where a supported tool exists

PanelPrep interview guidance

What a strong example might demonstrate

Candidates preparing for competency-based interviews can use this competency to think about a time technology changed the quality or speed of their output. A strong behavioural example would demonstrate the limitation of the old method, how the tool was learned or selected, and the concrete gain.

PanelPrep interview guidance

How to prepare for questions on this competency

Questions typically concern a tool or system you learned, introduced, or used to change how work was done.

STAR preparation

  • Situation set the context in two sentences: where, when, who was involved.
  • Task state precisely what you were responsible for, not what the team was responsible for.
  • Action spend most of the answer here, in the first person, showing the indicators above in practice.
  • Result quantify the outcome and add what you learned or changed afterwards.

PanelPrep interview guidance

Common interview question patterns

Illustrative patterns written by PanelPrep to help you practise. They are not published or endorsed by UN.

  • Describe a time you learned a new system quickly.
  • Tell us how you used technology to improve a process.
  • Give an example of when a technical solution was not the right answer.

PanelPrep interview guidance

Common mistakes

  • Listing software instead of describing use
  • No before/after comparison
  • Overstating technical depth that cannot be probed

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Source and attribution

The competency name, category and behavioural concepts on this page are based on United Nations, "UN Competency Development – A Practical Guide". Summaries, interview guidance, question patterns and preparation advice are original PanelPrep content.

Framework version: UN Competency Development – A Practical Guide. Source date: 2010-01-01. Last verified: 2026-08-09.

PanelPrep is an independent interview-preparation service. It is not an official website of UN and is not endorsed by or affiliated with UN.